Product Care & Repairs
Metal
After cleaning with a soft cloth, remove any residue with a soap solution that has been slightly diluted. Once fully dried, rinse with warm water and keep in the jewellery box.
All our jewellery is solid gold, so it won't tarnish, and household chemicals won't affect it. Basically, the surface will naturally change with wear; the rings are the most exposed to physical wear. Over time, partial polishing may be observed on matte surfaces and scratching on polished surfaces. Jewelry can acquire such damage in abrasive environments (e.g., sand) and when impacted with hard objects (e.g., metals, stones). We do not recommend sports, regular, or heavy physical work in any of our jewellery!
Gemstone
Piroskanna jewels require regular cleaning so that the gems in them retain their brilliance. For a more obscure appearance, soap or epithelial deposits are responsible. You can also easily clean it at home: soak the jewellery for 15 minutes in water at 50-60 degrees, in which ordinary hand washing detergent is dissolved, then rub the socket both at the bottom and top with a soft-bristled toothbrush. If you have an ultrasound cleaning equipment, it is also an effective solution.
General Advice
Take off your jewellery before going to bed, showering, or washing your hands.
Keep your jewellery away from cosmetics, hair products, and perfumes.
To prevent scratches, store your jewellery separately.
Metal
After cleaning with a soft cloth, remove any residue with a soap solution that has been slightly diluted. Once fully dried, rinse with warm water and keep in the jewellery box.
All our jewellery is solid gold, so it won't tarnish, and household chemicals won't affect it. Basically, the surface will naturally change with wear; the rings are the most exposed to physical wear. Over time, partial polishing may be observed on matte surfaces and scratching on polished surfaces. Jewelry can acquire such damage in abrasive environments (e.g., sand) and when impacted with hard objects (e.g., metals, stones). We do not recommend sports, regular, or heavy physical work in any of our jewellery!
Gemstone
Piroskanna jewels require regular cleaning so that the gems in them retain their brilliance. For a more obscure appearance, soap or epithelial deposits are responsible. You can also easily clean it at home: soak the jewellery for 15 minutes in water at 50-60 degrees, in which ordinary hand washing detergent is dissolved, then rub the socket both at the bottom and top with a soft-bristled toothbrush. If you have an ultrasound cleaning equipment, it is also an effective solution.
General Advice
Take off your jewellery before going to bed, showering, or washing your hands.
Keep your jewellery away from cosmetics, hair products, and perfumes.
To prevent scratches, store your jewellery separately.
Yes, a year-long guarantee covering quality issues is included with every product you buy from Piroskanna, and it starts the day you buy it. Piroskanna will take care of any quality-related repairs during this time (the client is responsible for shipping costs).
We continue to provide cleaning and repair services for Piroskanna items even after the first year has passed. On the other hand, the client will have to pay for it. To begin, send us an email at info@piroskanna.com.
After receiving the item, our jewellers will examine it. After the evaluation, which could take up to two weeks, we will get in contact with you to discuss any service fees.
Yes, a year-long guarantee covering quality issues is included with every product you buy from Piroskanna, and it starts the day you buy it. Piroskanna will take care of any quality-related repairs during this time (the client is responsible for shipping costs).
We continue to provide cleaning and repair services for Piroskanna items even after the first year has passed. On the other hand, the client will have to pay for it. To begin, send us an email at info@piroskanna.com.
After receiving the item, our jewellers will examine it. After the evaluation, which could take up to two weeks, we will get in contact with you to discuss any service fees.
